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Website Usage & Cookie Policy

Your privacy matters to us 

At Showroom Work Station, operated by Sheffield Media and Exhibition Centre Limited (SMEC), we are committed to providing a secure, transparent and user-friendly online experience. This policy explains how we use cookies on our website, and how you can manage your preferences. 

What Are Cookies? 

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences, allowing you to log in securely, and providing insights into how our website is being used. 

Types of Cookies We Use 

We use the following types of cookies on our website: 

Essential Cookies 

These are required for the website to function properly — for example, remembering your session when booking tickets or accessing secure areas. 

Performance & Analytics Cookies 

These help us understand how visitors use our website so we can improve it. For example, we use Google Analytics to track pages visited, how long users stay on a page, and general usage patterns. These cookies do not collect personal information. 

Functionality Cookies 

These remember your preferences (such as location settings or display choices), enhancing your overall experience. 

Marketing & Third-Party Cookies 

These may be set by trusted third parties, such as social media platforms or advertising partners. They help us deliver relevant content and ads based on your browsing activity, and track the performance of our digital campaigns. 

 Managing Your Cookie Preferences 

When you visit our website, you’ll have the option to accept or decline non-essential cookies via our cookie banner. 

You can also manage or delete cookies at any time through your browser settings: 

Please note: blocking all cookies may affect website functionality, including booking features. 

Third-Party Cookies 

We may use third-party services such as: 

  • Google Analytics (for website analytics) 
  • Meta (Facebook Pixel) or Google Ads (for marketing and retargeting campaigns) 
  • Embedded content (e.g., YouTube or Vimeo videos) 

These providers may set their own cookies and collect information independently. You can opt out of personalised advertising via: 

Updates to This Policy 

We may update this policy from time to time to reflect changes in technology, regulation, or our services. Any changes will be posted here with a revised date. 

Contact Us 

If you have any questions about this policy or how your data is used online, please contact: 

📧 customerservices@showroomworkstation.org.uk
📍 Showroom Work Station, 15 Paternoster Row, Sheffield, S1 2BX
📞 0114 275 7727