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Terms of Service

Effective as of: 02.05.25 

Welcome to the Showroom Work Station website, operated by Sheffield Media and Exhibition Centre (SMEC), Charity No. 1002020. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. 

1. Acceptance of Terms 

By accessing this website, purchasing tickets, signing up for a membership, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please refrain from using our website or services. 

2. Prohibited Activities 

You agree not to engage in any activity that could harm or disrupt our website, services, or other users. Prohibited activities include, but are not limited to: 

  • Reselling or attempting to resell tickets without prior written authorisation. 
  • Attempting to gain unauthorised access to our systems, data, or restricted areas. 
  • Uploading or distributing malicious software, spam, or other harmful content. 
  • Misusing our website for unlawful or unethical purposes. 
  • Violating copyright or intellectual property laws related to our content or programming. 

We reserve the right to suspend or terminate your access to our services if these terms are violated. 

3. Limitation of Liability 

Whilst we aim to ensure that all information provided on our website is accurate and up to date, we make no warranties or representations about its completeness, reliability, or availability. 

We shall not be held liable for: 

  • Service interruptions or downtime beyond our control. 
  • Inaccuracies or omissions in website content or cinema schedules. 
  • Loss or damage caused by the use of, or inability to use, the website. 
  • Issues arising from third-party websites or links, including security risks or incorrect information. 

To the extent permitted by law, our liability is limited to the value of any tickets or memberships purchased through our website. 

4. User Responsibilities 

We expect all users to engage respectfully with our services, our staff, and other patrons. By using our website and facilities, you agree to: 

  • Adhere to our cinema and venue policies, including age ratings and food & drink rules. 
  • Behave respectfully towards staff and other visitors, both online and in person. 
  • Provide accurate and current personal information when required. 
  • Use our services for personal, non-commercial use unless explicitly agreed otherwise. 

Violation of these responsibilities may result in suspension of access, removal from the premises, or further legal action where appropriate. 

5. Account Security 

If you create an account with us, you are responsible for keeping your login information secure. Any activity carried out under your account is your responsibility. Please notify us immediately if you suspect unauthorised access or misuse. 

6. Intellectual Property 

All content on this website – including text, logos, images, graphics, and video – is the intellectual property of Showroom Work Station or its licensors. You may not reproduce, modify, or redistribute any material without our prior written consent. 

7. Changes to These Terms 

We may update these Terms of Service from time to time to reflect legal, technical, or operational changes. Any significant changes will be communicated via our website or email, where applicable. Continued use of our services indicates your acceptance of these changes. 

8. Governing Law 

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.  

Contact Us
If you have any questions about these Terms of Service, you can contact our Customer Services team at:
📧 customerservices@showroomworkstation.org.uk
📍 Showroom Work Station, 15 Paternoster Row, Sheffield, S1 2BX